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Terms of Purchase
APPENDIX ONE: Eligibility Criteria
APPENDIX TWO: ECA Acceptable Documents
Terms of Purchase:
By purchasing you agree to the following terms;
Parties
The supplier of the goods is Student Services Australia Pty Limited (SSA), ACN 100 372 156, ABN 19 100 372 156, trading as Educationsoftware.com.au. If the purchaser and the provider of payment (for example, via credit card) are different individuals, both are bound by these terms.
Eligibility
You confirm that you meet the eligibility criteria, set out in Appendix One of this agreement.
You authorise that SSA may verify your student/staff ID number with your education institution.
Education Compliance Audit (ECA)
You agree to meet the terms of the ECA, namely;
You may be chosen after purchase and delivery of your product to confirm with documentation that you meet the eligibility criteria. SSA will conduct the ECA. The ECA is separate and distinct from license conditions you may enter into with the publishers of the software purchased. SSA reserves the right to choose any or all customers to participate in the ECA at its own discretion.
Within 14 days of the ECA request, you will provide to SSA with proof of eligibility. See documentation accepted in Appendix Two, below.
ECA: Non-compliance
If you fail to comply with the ECA in the specified time, you and any third party provider of payment agree at the time of purchase, and with no further authorisation required, that you are liable for the difference between the education price you paid and the normal price. “Normal price” being the non-education price that the general public purchases the same boxed retail software for. This is quoted at the time of purchase on the educationsoftware.com.au website. If you have provided credit card details, either as purchaser or as a third party, this difference may be deducted, without further authorisation.
SSA and other parties reserve the right to commence proceedings against you for potentially making false and misleading statements, potential violation of software license conditions and other violations. If subsequent to appearing to have successfully met the ECA request it is discovered you do not meet the eligibility criteria, the ECA provides no exemption or protection from prosecution.
Academic license
The academic software license precludes the software from being used for commercial purposes.
(Except for Adobe 'Education' version)
Return or Exchange of Goods
If the plastic seal is broken a return or exchange will not be accepted due to copyright and licensing restrictions.
Please note there are no refunds or exchanges on discontinued items or where items have been superseded by a new version.
If you are returning a product that is in a resaleable condition (and the plastic seal is not broken or tampered with), then we will refund you the value of your software, minus a $25 cancellation fee to cover the costs incurred in postage, administration and labour when the software was initially sent to you. Refunds are by cheque and made payable to the name on the credit card used.
The purchaser is liable for the cost of return freight and freight insurance.
We recommend the use of Registered Post (or similar) to ensure the parcel does not get lost during transit. SSA is not liable for any lost parcels.
Please send software to:
Education Software
Student Services Australia
PO Box 1605
Darlinghurst NSW 1300
Refuse supply
SSA may refuse supply if it believes a customer may not meet the eligibility criteria. SSA reserves the right to ask for proof of eligibility prior to supply.
International Orders
SSA supplies within Australia only.
Warranty and Service
All products sold by SSA are covered by manufacturers warranties. SSA does not guarantee the functionality or compatibility of the product.
For warranty or technical support please contact the Manufacturer.
Adobe: 1800 614 863
Microsoft: 13 20 58
Wacom: (02) 9422 6700
Quark: 1800 670 973
Centennial Media Training: (03) 9705 1088 or www.cmtraining.com.au
Product Information
Whilst every effort is made to ensure that all product information and system requirements are correct on this website, SSA is not responsible for the accuracy of product information supplied to us by the manufacturer/distributor or any other errors unknown to us. To confirm product information, system requirements or for further enquiries we recommend you contact the manufacturer directly or visit their website.
Pricing
Prices quoted on Educationsoftware.com.au printed material are correct for a limited time only. Prices can change often for many reasons, including changes in exchange rates. Prices on the website are valid for the day they are viewed and may change every 24 hours. “Normal price” refers to the non-education price that the general public purchases the same boxed retail software for. “You save” refers to the difference between the normal price and the education price offered by educationsoftware.com.au.
Quantity limit
Customers may only purchase one copy of each product within a 12 month period.
Variation of Terms
SSA may add to, delete or otherwise change these terms and conditions without notice.
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APPENDIX ONE: Eligibility Criteria:
Higher Education Students (Uni, TAFE, College students)
Both full and part time students who reside in Australia can purchase at education prices as long as you;
- are working towards an apprenticeship, certificate level 1-4, degree, or post-graduate degree at an accredited institution, ie University, TAFE, or Vocational College.
- your course length exceeds 6 months.
Higher Education Academic Staff
Both full and part time academic staff members who reside in Australia, can purchase at education prices as long as you;
- are employed by at an accredited institution: ie, University, TAFE, or Vocational College.
K-12 Academic Staff
The following are eligible to purchase at education prices; Full and part time Teaching Staff, Project Officers and Curriculum Officers employed by the Government, Catholic or Independent schools sector, residing in Australia.
K-12 Students
Kindergarten - Year 12 students are eligible to purchase at education prices.
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APPENDIX TWO: ECA Acceptable Documents:
Higher Education Students (Uni, TAFE, College students)
If asked to complete an Education Compliance Audit, you will need to supply a photocopy of:
- Valid photographic student ID card or transport card, OR,
- Paid receipt of University/TAFE enrolment fees, specifying the name of the educational institution, plus second source of photo identification, OR
- Letter, on educational institution letterhead, from the Director of IT or Department Head, plus a second source of photo identification.
Higher Education Academic Staff
If asked to complete an Education Compliance Audit, you will need to supply a copy of:
- Valid faculty or staff picture ID, OR,
- Australian Education Union card or membership papers and a second source of photo identification OR,
- Letter, on educational institution letterhead, from the Principal, Deputy Principal, Director of IT or Department Head, plus a second source of photo identification OR,
- Job placement slip etc, with their name and the name of the educational institution, plus a second source of photo identification.
K-12 Academic Staff
If asked to complete an Education Compliance Audit, you will need to supply a copy of:
- Valid faculty or staff picture ID, OR,
- Australian Education Union card or membership papers and a second source of photo identification, OR,
- Letter, on educational institution letterhead, from the Principal, Deputy Principal, Director of IT or Department Head, plus a second source of photo identification, OR,
- Job placement slip etc, with their name and the name of the educational institution, plus a second source of photo.
K-12 Students
If asked to complete an Education Compliance Audit, you will need to supply a copy of:
- Valid photographic buss pass or transport card, OR,
- Paid receipt of school enrolment fees, specifying the name of the educational institution, plus second source of photo identification, OR
- Letter, on educational institution letterhead, from the Principal, plus a second source of photo identification.
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